Talent Acquisition Manager

ViiBE is hiring!


ViiBE is the web technology of video assistance, ticketing system, and knowledge management system designed for technical support and after-sales services. It promises the best remote diagnosis thanks to live video streams combined with AR and collaborative tools. Using ViiBE boosts First Contact Resolution (FCR) rates, improves customer satisfaction, and saves time and costs by avoiding unnecessary on-site travels.

Based in Paris, ViiBE works with industry leaders such as Total, Air France, Allianz Partners, and Decathlon worldwide. After raising 1.2M euros in seed funding in 2019, ViiBE saw a massive expansion of its users around the world in 2020 and currently operates in +70 countries. ViiBE now plans to double the size of its team in 2021.

Job Description

ViiBE is looking for a Talent Acquisition Manager to support its growth!

Integrated into a dynamic team of 25 people, within the Human Resources team, you will be our company’s voice to attract top talents and build a strong employment brand and culture. You will be responsible for sourcing, recruiting, hiring, and retaining the candidates through a quality experience. You will also be in charge of planning, developing, and implementing a Talent Acquisition strategy while establishing and maintaining effective recruitment metrics, processes, systems and tools.

Ready to take on the challenge?

Main missions

  • Perform analysis of hiring needs and provide a hiring forecast.
  • Develop and lead strategic initiatives to recruit and select a talented and diverse workforce that identifies with ViiBE’s culture.
  • Oversee the full-cycle recruiting process to maintain a continuous pipeline of qualified candidates.
  • Review and execute selection and recruitments processes (conduct interviews and screening calls).
  • Creatively attract new talents using multiple sources to advertise, source, and recruit
  • Implement up-to-date sourcing strategies including networking, social media, professional associations, and organizations to provide access to top applicants.
  • Actively source and find candidates qualified for open positions.
  • Provide insight and ideas, and use innovative sourcing methods for filling complex and hard to fill positions.
  • Work as a team with the HR Manager to build career development plans in line with the strategy, assisting employees to grow in skills and responsibilities, and promoting internal mobility whenever possible.
  • Coordinate completion of background checks, manage professional references, and offer letters.
  • Supervise recruitment and coach members of the team on the recruitment process.
  • Effectively keep track of the applicants and hiring process by maintaining accurate and organized recruitment/applicant files.
  • Determine HR and recruiting KPIs, create reports, identify areas for improvement, and creatively look for ways to increase efficiency.
  • Encourage employees to be brand ambassadors and put referral programs in place.
  • Perform candidate and employee satisfaction evaluations and workshops, and suggest measures for improving employee retention and candidate experience.
  • Design, plan, and execute employer branding activities.
  • Manage relationships with recruitment partners (agencies, schools, etc.).
  • Attend career fairs and similar events.

Preferred Experience

You would be a great fit for this role if you

  • Have a Master’s degree in Human Resources, Recruitment, Business administration or a related field is essential.
  • Are passionate and knowledgeable about tech and at ease with Web services and SaaS business models. * You are eager to learn more about Web applications.
  • Are a good speaker and have the ability to motivate and convince others.
  • Demonstrable competency in strategic planning and business development with a solid grasp of data analysis and performance metrics.
  • Have experience in HR or Recruitment and in-depth knowledge of full-cycle recruiting and employer branding techniques
  • Are familiar with a variety of different selection methods
  • Have excellent relationship skills, you are rigorous, organized, autonomous, and results-oriented with a strong entrepreneurial spirit. You like to take initiative!
  • Enjoy bringing abstract concepts to life.
  • Working with a team on creative initiatives.
  • Are fluent in both French and English.

Why you should join ViiBE!

  • Join a fast-growing startup in a stimulating environment
  • Interact with co-founders: the opportunity to shape the company’s strategic direction
  • Learn a lot about Web Technologies and entrepreneurship
  • You will have your own desk at Station F, be part of a startup within HEC and Zendesk’s incubators, and will benefit from perks and professional advisory services
  • To learn about a variety of industries and sectors
  • To learn about multinationals’ business processes and workflows
  • Fun team-building opportunities!

ViiBE is an equal opportunity employer. We’re dedicated to building a team where diversity (in both ideas and identities) is not only welcomed, but encouraged.


Salary: 40-70K€ depending on your experience and know-how.

Recruitment Process

1st interview: 30-minute introductory call
2nd interview: Exercise - Challenge a recruitment process
3rd interview: Exercise - Building a talent acquisition strategy
4th interview: Informal physical meeting


maxim@viibe.co / fatoumata@viibe.co
Website : https://viibe.co/

Additional Information

  • Contract Type: Full-Time
  • Start Date: 05 September 2021
  • Location: Paris, France (75013)
  • Education Level: Master's Degree
  • Experience: > 3 years