Influence and Content Project Management Intern

ViiBE is hiring!

About

ViiBE is the video assistance technology without download dedicated to after-sales services and technical maintenance centers. It promises the best remote diagnosis thanks to live video streams combined with AR and collaborative tools. Using ViiBE boosts high First Contact Resolution (FCR) rates, and helps save time and costs by avoiding unnecessary on-site travels. Based at Station F within the HEC and Zendesk incubators, ViiBE has been working with industrial leaders such as Total, Air France, Allianz Partners and Decathlon worldwide. The company raised 1.2M euros in seed funding and now plans to double the size of its team.

If you too want to take part in this great adventure and help us disrupt after-sales services, join us!

Job Description

Boost your professional credibility by becoming a published business author! Join us in producing an influential ebook focused on today’s trends around digital transformation in call centers. This ebook will detail the main stakes of companies in selected industries, possible solutions to commonly-faced challenges, KPIs highlighted by industry leaders, and innovations to support contemporary solutions.

Through collaborating to research and write the content of the ebook, conduct interviews with industry leaders to extract quotes and testimonials, and find opportunities to promote the ebook across media channels, our future collaborators will engage in a dynamic project from start to finish that is central to the goals of ViiBE.

What you will discover

  • A holistic business experience in various areas (operations, marketing, finance)
  • How innovation is deployed in large corporations
  • How c-levels manage to engage adoption
  • How c-levels benchmark the right solutions for their stakes
  • A deeper understanding of KPIs that decision makers would like to challenge (first call resolution, tech dispatch, and NPS)

As co-writers of the ebook, you will also make connections with and conduct interviews of key industry leaders and experts.

Following the completion of the ebook, you will engage in a business development mission to target key media and influencers who can promote the release of the ebook.

Preferred Experience

You would be a great fit for this role if you

  • Are interested in innovation and technology
  • Are excited to collaborate on and draft an ebook
  • Have strong editorial skills
  • Are dynamic and motivated
  • Bonus if you are fluent in both French and English

Diverse backgrounds are encouraged!

Why you should join ViiBE!

  • Join a fast-growing startup in a stimulating environment
  • Interact with co-founders: the opportunity to shape the company’s strategic direction
  • Learn a lot about Web Technologies and entrepreneurship
  • You will have your own desk at Station F, be part of a startup within HEC and Zendesk’s incubators, and will benefit from perks and professional advisory services
  • To learn about a variety of industries and sectors
  • To learn about multinationals’ business processes and workflows
  • Fun team building opportunities!

Salary

Competitive salaries depending on your experience

Recruitment Process

1st interview: 30-minute introductory call
2nd interview: Product test, Q&A on handling ViiBE’s platform
3rd interview: Physical meeting at Station F
4th interview: Informal physical meeting

CONTACT
maxim@viibe.co / contact@viibe.co
Website : www.viibe.co

Additional Information

  • Contract Type: Internship
  • Location: Paris, France (75013)
  • Education Level: Master's Degree
  • Experience: > 6 months