Graphic Designer - Alternance

ViiBE is hiring!

About

ViiBE is the web technology of video assistance, ticketing system, and knowledge management system designed for technical support and after-sales services. It promises the best remote diagnosis thanks to live video streams combined with AR and collaborative tools. Using ViiBE boosts First Contact Resolution (FCR) rates, improves customer satisfaction, and saves time and costs by avoiding unnecessary on-site travels.

Based in Paris, ViiBE works with industry leaders such as Total, Air France, Allianz Partners, and Decathlon worldwide. After raising 1.2M euros in seed funding in 2019, ViiBE saw a massive expansion of its users around the world in 2020 and currently operates in +70 countries. ViiBE now plans to double the size of its team in 2021.

Job Description

ViiBE is looking for a Graphic Designer to support its growth!

Integrated into a dynamic team of 16 people and within the Tech team, and working closely with the Marketing team, you will be in charge of all the visual aspects of the ViiBE solution and all communication supports: website, blog, video, posters and more.

Ready to take on the challenge?

Preferred Experience

Main missions

  • Collaborate with the Marketing and Content Manager to build graphic content for the website, blog, and social platforms.
  • Create/format internal documents and external communications material with a professional design.
  • Collaborate on projects to create marketing material and videos for use cases with clients (Total, Decathlon, Allianz Partners, etc.).
  • Assist the Lead Designer with editing videos for ViiBE Academy.
  • Manage and own multiple projects and tasks concurrently and handle project/situational changes.
  • Ensure conformity with ViiBE’s brand image.
  • Create original illustrations and visual concepts through the use of computer software.

Preferred experience

You would be a great fit for this role if you

  • Have a bachelor’s degree in Computer Science, Web Development, Graphic Design, or related field is essential;
  • Have knowledge of platforms and computer software to achieve your work, including Photoshop, Illustrator, InDesign, After Effects, XD, Final Cut Pro or Premiere, Google Suite (docs, sheets, slides).
  • You actively monitor design developments on platforms such as Dribbble, Behance and awwwards on a regular basis to stay up to date.
  • Are passionate and knowledgeable about tech and at ease with Web services and SaaS business models. You are eager to learn more about Web applications.
  • Have excellent relationship skills, you are rigorous, organised, autonomous, and results-oriented with a strong entrepreneurial spirit. You like to take initiative!
  • Enjoy bringing abstract concepts to life.
  • Have worked with a team on creative initiatives.
  • Are fluent in both French and English.

Why you should join ViiBE!

  • Join a fast-growing startup in a stimulating environment
  • Interact with co-founders: the opportunity to shape the company’s strategic direction
  • Learn a lot about Web Technologies and entrepreneurship
  • You will have your own desk at Station F, be part of a startup within HEC and Zendesk’s incubators, and will benefit from perks and professional advisory services
  • To learn about a variety of industries and sectors
  • To learn about multinationals’ business processes and workflows
  • Fun team-building opportunities!

ViiBE is an equal opportunity employer. We’re dedicated to building a team where diversity (in both ideas and identities) is not only welcomed, but encouraged.

Salary

Salary depending on your experience and know-how.

Recruitment Process

1st interview: 30-minute introductory call
2nd interview: Graphic design exercise
3rd interview: Feedback session
4th interview: Informal physical meeting

Contact

maxim@viibe.co / fatoumata@viibe.co
Website : viibe.co

Additional Information

  • Contract Type: Full-Time
  • Location: Paris, France (75013)
  • Education Level: Master's Degree
  • Experience: > 6 months